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James Cousins Company respects your privacy. We are committed to protecting the privacy and security of personal information collected from our customers, suppliers and supporters in line with the General Data Protection Regulation (GDPR).

If you disagree with our online privacy policies as set out below, you should not use this website or provide us with your personal details. Your use of this website is deemed to signify your acceptance of these privacy policies.


When, what and why your personal information may be collected

We may obtain and process personal information about you when you:

  • use our website

  • contact us about products, services or other queries

  • make purchases or a donation

  • register to receive emails or other communications from us

  • engage with us on social media


This information may include the following types of data:

  • Identity Data including your name and title

  • Contact Data including billing and shipping address, telephone number, email address. Also social media username if you interact with us through those channels

  • Technical and Useage Data including IP address and information about what pages you accessed and when gathered though Google Analytics (this data is anonymous) and by cookies in your web browser

  • Transaction Data including details about payments to and from you and details of products you have purchased from us when making purchases or donating via this site.

  • Marketing and Communications Data includes your preferences in receiving marketing from us.


We will only use this data to:

  • Perform the contract we have entered into with you

  • Process your bookings and orders and to provide you with the services, products or information you have requested.

  • Respond to your queries, requests or complaints.

  • Send you relevant communications by email. We’ll do this on the basis of our legitimate business interests. You have the right to access and correct your personal information and privacy preferences at any time. You are free to opt out at any time (link to unsubscribe in every email)

  • Send you surveys or feedback requests to help us improve our products and services

  • Obtain a better understanding of our audiences and improve the services that we have on offer



Online Purchases

We may need to share your information with our service providers and agents for these purposes. If you have provided credit card details, these will only be used for the purpose of handling an individual booking or order and will not be stored.


Legitimate Interest

We understand our responsibility to protect the individual’s interests. We have undertaken a legitimate interests assessment (LIA) and come to the conclusion that legitimate interests is the most appropriate basis for some of our existing contacts. Specifically this applies to contacts who have previously showed an interest in the work of James Cousins Company, products we have available and who have a need or desire to know about our upcoming activity. We will continue to contact these individuals to inform them about our work and ensure there is a clear option to opt out should they no longer wish to be informed.

We only use individuals’ data in ways they would reasonably expect and we are not using people’s data in ways they would find intrusive or which could cause them harm. We will keep our LIA under review, and repeat it if circumstances change.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.



This site uses cookies however you may withdraw consent by blocking cookies in your browser. Please note this may impact your experience of using this site. You can find out more about our use of cookies on our cookie policy.

While we cannot guarantee the security of the internet, this website has security measures in place to protect against the loss, misuse and alteration of any information you provide us.

Third Party Cookies may be dropped via our site by other websites for example embed videos via YouTube or Vimeo who may drop a cookie on your computer once you click on play so it knows you have watched it. We accept no liability for any misuse of your personal information by third parties as this is outside our control. You therefore proceed at your own risk.


Safeguarding your information

We pledge that any personal information we hold about our customers is kept safely and securely and will never be sold, traded or shared with any third party (except for the purpose of providing the services you have requested, as detailed above, and with law enforcement authorities if and when an applicable legal process is followed).

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal date we consider the amount, nature and sensitivity of the personal data and the potential risk of harm from unauthorised use or disclosure.

You always maintain the right under the GDPR laws to request access to your personal data, request a correction of the data we hold, request erasure of your personal data or to withdraw your consent at any time.


If you have any questions or concerns about your privacy in relation to this website or James Cousins Company in general, or would like us to amend or delete your personal information, please contact us at


“We” in this instance refers to James Cousins Company, a company limited by guarantee (no 8880310), registered in England.




This website and all materials within it are owned or licensed to James Cousins Company.


In accessing this website you are in agreement that this is for your own general and non-commercial use. You may only download information from this website for your own general use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website.


All contents of this website is protected by intellectual property rights and other related rights. No part of this website may be reproduced in any form (electronically or otherwise) without the prior consent of James Cousins Company.


This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).


You are not permitted to link or use of any part of this website for any reason which is unlawful, defamatory, harmful obscene or objectionable or in our opinion harms our business or may offends others


We will collect, use, store and disclose your personal information in accordance with our Privacy Policy. This site uses cookies. Visiting this site with your browser settings adjusted to accept cookies confirms your consent to our use of cookies as described in the Privacy Policy.


Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales



Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)


Which cookies do we use?

Google Analytics and You Tube cookies to help us get visitor and traffic statistics, which in turn helps us improve our website.


Our website is created using Wix. There are two types of cookies installed on our site by Wix:

Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.


We do not use any other third-party cookies.


How can I control cookies?

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.



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